Microsoft Dynamics CRM 4.0
Redefine your customer relationships with the complete, affordable customer
relationship management (CRM) solutions. Microsoft Dynamics CRM is a full
customer relationship management (CRM) suite with marketing, sales, and service
capabilities that are fast, familiar, and flexible, helping businesses of all
sizes to find, win, and grow profitable customer relationships.
Why should I be interested in a CRM solution?
In today’s complex business world, competitive
advantage is harder to achieve – and even more difficult to maintain – than it
ever has been before. In a time of
instant global communication and ubiquitous information, the ability to respond
with speed, knowledge and confidence to the ever-shifting needs of your
customers and the ever-changing strategies of your competition is critical.
No matter what size your company is, success depends on
whether you can gain a deeper understanding of your customers and your markets
and then pursue the opportunities that emerge at every stage of the customer
life cycle.
Why Microsoft Dynamics™ CRM 4.0?
Microsoft Dynamics™ CRM 4.0 is available in Professional
and Workgroup editions and is a complete customer relationship management
solution that enables businesses to consolidate all of the customer information
they collect in a single location so they can create a clear picture of
customers from first contact through
purchase and post-sales.
Works the way you do
Microsoft CRM integrates directly into Outlook and other
Microsoft Applications, enabling you to work within a familiar environment.
·
Manage and develop customer relationships
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Access customer information anywhere
·
Improve productivity through automation
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Personalize your experience
Works the way your
business does
Microsoft CRM is a flexible solution that can be easily
customized to your company’s needs today, while providing a platform that will
grow as your business expands.
·
Meet your company’s specific business
requirements
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Streamline business processes
·
Integrate applications and information
·
Measure the success of your business processes
Works the way
technology should
Microsoft CRM 4.0 Professional Edition was created to
enable companies to standardize and consolidate customer information no matter
where it was created or stored.
Microsoft CRM 4.0 Professional Edition provides capabilities that will
minimize administrative and operational costs and improve user productivity and
is designed to provide a highly extensible platform that can be easily
customized to help meet the specific processes and requirements of your
organization.
Microsoft CRM 4.0 Workgroup Edition is designed for offices with up to five CRM users. It provides all the features that
the Professional Edition does, at a significantly reduced cost.
·
Protect the security of customer information
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Get up and running quickly
·
Rapidly search across large volumes of customer
information
·
Increase system availability with fault tolerance
and failover
·
Monitor the health of your CRM environment
·
Run your business with confidence
Sales:
Creating demand and generating new business
No matter how simple or complex your sales processes are
Microsoft CRM 4.0 provides easy-to-use features and capabilities to help you
improve the way you target new customers, manage marketing campaigns and drive
sales activities.
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Increase your sales pipeline
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Arrive prepared for important customer meetings
·
Maximize your sales strategies
·
Unify customer interactions
Marketing:
Better decision-making and a clearer view of your customers
Companies are awash in customer data.
Success requires the ability to transform that information into clear,
actionable knowledge and respond quickly to changing customer needs and
preferences.
·
Create a single view of each customer
·
Understand what your customers are telling you
with reporting and analysis tools
·
Execute smarter marketing campaigns
·
Know which marketing efforts generate results
Service:
Provide more value to your customers
Every time you interact with a customer, it is an
opportunity to strengthen their loyalty to your business.
Microsoft CRM 4.0 helps you take advantage of opportunities to enhance
customer relationships while giving your company the ability to maximize both
up-sell and cross sell.
·
Respond faster to service issues
·
Resolve customer issues
·
Schedule and dispatch service resources
Call (813) 217-4327 or today.
